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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Parker

Jennifer Parker

October 9, 2024

5  out of  5
rating by Jennifer Parker
"You know the feeling when you are personally recognized vs just being another #? That describes my experience working with the State Farm team at Lisa Brennan’s office. Lisa and Michael were kind, caring and thoughtfully curated the best plan for my family. It’s a great office they help tremendously with life insurance and auto insurance!"
We responded:
"Hi Jennifer! Thank you for your wonderful feedback. We aim to treat our policyholders as we would our own family. I'm glad you could feel it. Call or stop by our office in Costa Mesa anytime, we'd love to see you! "
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Cody Crow

August 9, 2024

5  out of  5
rating by Cody Crow
"Lisa and Adriana were super helpful! Very knowledgeable when it comes to their policies and overall a extremely friendly and helpful team. Would recommend!"
We responded:
"Thank you for the 5 star review Cody! Thats a nice compliment to end the week! 😀"
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Rose Chappine

February 2, 2024

5  out of  5
rating by Rose Chappine
"Highly recommend Lisa and her team. They were extremely helpful when I moved across country few years back to ensure I had proper policy before I even arrived officially to CA. They answer any questions very timely. Lisa is so personable and truly wants to ensure her clients have the proper insurances that meet their needs."
We responded:
"I'm so happy you found us helpful when you moved to CA. Auto insurance is different in every state, so thank you for allowing us to educate you on the different types of coverage. It's a pleasure working with customers like you! "
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Kathleen Brady

October 19, 2023

5  out of  5
rating by Kathleen Brady
"I have worked with Lisa and her team for the last few years. Lisa is a true professional. She gets right back to you, returns her calls, provides excellent service. I have been very happy with her as an insurance agent and refer all my clients to her! Thank you, Kathleen Beaver Brady"
We responded:
"Having customers like you makes it easy! Thank you for the kind review Kathleen, it’s always a pleasure working with you and your clients! "
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Raymond Soleimani

June 16, 2023

5  out of  5
rating by Raymond Soleimani
"Lisa Brennan and her team have been my insurance agents for many years. I feel so grateful and blessed that I get to work with them. They have been fully supportive to all my requests and my needs, extremely helpful when i needed them and have provided assistance for me anytime I have requested. Their prompt service, kindness and helpfulness has always been very impressive. They are always one phone call away, alwasy the quickest response and of course the best quotes. I have gone to her for all my insurance needs and my family's. They always make sure that all my payments are paid promptly and I am always receiving the best rates. I love working with her and her and her entire team and will continue using their services in times ahead. Adrianna and Lisa both, have alwasy assured me that all my needs have been met. I feel fully supported and confident when dealing with them, knowing and trusting that all of staff know me personally and they want the best for me. Thank you so much!"
We responded:
"Wow Raymond, I think that review is better than what my own mother would write! Haha. Thank you for the generous review. We are humbled by your words and appreciate you for being a loyal customer. We look forward to being your go-to for all things insurance in the years to come! "
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Steven Frias

April 28, 2023

5  out of  5
rating by Steven Frias
"Both Lisa and Sarah are amazing employees for State Farm Insurance. Very positive, professional, and informative, as well as pro-active!!! Made my transition over to state farm easy and simple, and I appreciate how quickly they take care of the customers. A++!"
We responded:
"What a great compliment to wrap up our week! Thank you Steven, we are thrilled to have you as a customer for both home and auto insurance. Have a great weekend! "
Profile photo of OC Stricklands (Stricklands Ice Cream)

OC Stricklands (Stricklands Ice Cream)

March 28, 2023

5  out of  5
rating by OC Stricklands (Stricklands Ice Cream)
"Sarah is very thorough, quick and friendly. She got my proof of insurance in less than 24 hours, talk about efficiency."
We responded:
"Thank you for the great review. We might have to celebrate with a trip to get some ice cream! We appreciate your business and good review! "
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Suzanna Byrne

March 13, 2023

5  out of  5
rating by Suzanna Byrne
"I have talked to both Adriana and Lisa and they are a delight to work with. They do their best for their clients and always treat us with respect."
We responded:
"Thank you for the review, Suzanna. I really enjoyed our conversation last week. It's customers like you that remind us how lucky we are that we get to connect with such extraordinary people! "
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Nikola Skrbic

September 23, 2022

5  out of  5
rating by Nikola Skrbic
"Great team over there, they finished everything for me in just 10 minutes, amazing!!!"
We responded:
"I’m glad we could be quick in helping you Nikola. We are thankful to have you as one of our customers!"
Profile photo of patrice papin

patrice papin

September 23, 2022

5  out of  5
rating by patrice papin
"Lisa & StateFarm team are very professional and answer all the questions need it. Most important they are very quick. All for my car and house rental was done in 2 days. Thanks again"
We responded:
"Thank you for the review, Patrice! Our customers like fast service, so I’m glad we met your expectations for your home insurance and auto insurance. Have a fantastic weekend!"
Profile photo of Brandon Rowland

Brandon Rowland

June 30, 2022

5  out of  5
rating by Brandon Rowland
"Lisa and her team have been incredibly helpful over the years. I feel confident in State Farm and their wonderful and consistent support and coverage. Sarah is awesome!"
We responded:
"We think Sarah is awesome too! I'm glad that you've found my office to be helpful and consistent with our support and coverage! That's music to my ears! Enjoy your July 4th weekend!"
Profile photo of Julie Mansfield

Julie Mansfield

June 30, 2022

5  out of  5
rating by Julie Mansfield
"Lisa and her team have amazing follow up and the pricing/coverage is competitive. I would highly recommend."
We responded:
"Thank you for review Julie! We appreciate that you've trusted your home insurance and auto insurance to us for several years now! We look forward to working with you in the many years to come!"
Profile photo of Marica Chen

Marica Chen

June 30, 2022

5  out of  5
rating by Marica Chen
"Lisa’s team was so responsive! They sent us a quote and secured insurance for us the same day! We highly recommend their service."
We responded:
"Speedy service, that's what we strive for! Thanks for noticing our responsiveness and we are so thankful that you found us. Have a great 4th of July holiday Marica!"
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Damon Lai

May 31, 2022

5  out of  5
rating by Damon Lai
"I recently moved to Florida, however, I needed a Homeowner's Policy for my condo in Long Beach, CA and I reached out to Lisa Brennan at State Farm Ins. I am impressed by her efficiency and ability to build trust and confidence in new clients. Thank you, Lisa for making my experience quick and easy!"
We responded:
"Welcome to California Damon! I’m glad we could help make a good impression of our great state and agency! Enjoy your new home and we look forward to assisting you in the years to come!"
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Kevin Ng

May 30, 2022

5  out of  5
rating by Kevin Ng
"I recently made the decision to change agents and it was probably the best and easiest process with the help of Sarah. She was attentive, engaged, and made sure to explain all my options. She was able to get me a better rate with more coverage for my renters insurance. Additionally, help get another insurance policy sorted out and added to my account. I would have saved a lot of headaches and issues if I just knew about Sarah and Lisa first. Thanks for the amazing service and help."
We responded:
"Wow Kevin, this is so nice to hear! I'm glad Sarah was able to help with your renters policy and personal articles policy. We are also proud to be in the "alleviating headaches" business! Thanks again for the great review and we look forward to working with you for years to come!"
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Stewart The Schilling Team

April 14, 2022

5  out of  5
rating by Stewart The Schilling Team
"thorough and great service"
We responded:
"That’s what we like to hear! Thanks for the review, we appreciate you!"
Profile photo of Oliver Ralph

Oliver Ralph

April 8, 2022

5  out of  5
rating by Oliver Ralph
"I needed a competitive quote on a fast turn and Lisa and the team came through. All squared away in a matter of hours."
We responded:
"This is great to hear, Oliver! We know that responsiveness is very important in todays market. Especially when you are closing an escrow on a new home and need to have a homeowners policy in place, ASAP. We look forward to working with you in the years to come and congratulations again on the purchase of your new home!"
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Ray Tavarez

March 15, 2022

5  out of  5
rating by Ray Tavarez
"Lisa Brennan’s agency has been great for my home and business insurance needs. She and her team are professional, proactive and responsive. You cannot find a better insurance agent!"
We responded:
"Thank you for the feedback, Ray. We are honored to be your one-stop-shop for your personal and business policies. I know you know a thing or two about running a business, so your review means a lot!"
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Jennifer Bauer

January 26, 2022

5  out of  5
rating by Jennifer Bauer
"This State Farm office is the best! We loved their service when we bought auto and home insurance from them. We recently had to make a claim on our auto insurance though. Lisa and Adriana took such good care of us. They made everything simple and explained the details about our claim remarkably well without wasting any of our time. We had our car in the shop in less than 24hrs! Don’t hesitate to work with this business — You’ll be pleased!"
We responded:
"Most importantly, we are glad you are ok! Having your car dinged is stressful enough, filing the claim shouldn't add to that stress. I'm glad that we were able to make the claim process quick and easy for you. Thank you for taking the time to leave a review, we really appreciate the feedback and having you as a customer. Our best to your family! :-)"
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Annie Clougherty

December 20, 2021

5  out of  5
rating by Annie Clougherty
"Lisa is my top insurance professional when working with any of my buyers and sellers. She has been able to save myself and my clients thousands, while also allowing us more coverage and protection. Her and her team work diligently and quickly."
We responded:
"Thank you for the review Annie! It’s always a pleasure working with your referrals. I find them to be well informed buyers and sellers which is not surprising when working with you! I hope you and your team are enjoying the holidays and I look forward to more opportunities to assist you and your clients in 2022. 🤩"
Profile photo of Brandon Grey

Brandon Grey

October 27, 2021

5  out of  5
rating by Brandon Grey
"The best in insurance hands down. Sarah handles all my personal and business insurance needs."
We responded:
"That's quite a compliment, and we must agree! Sarah does an excellent job on all lines of insurance, I'm glad you noticed. Thank you for being our customer, we appreciate it!"
Profile photo of Walter Roga

Walter Roga

October 8, 2021

5  out of  5
rating by Walter Roga
"Very professional, Adriana is very good, very courteous better than my first experience Thank you."
We responded:
"Hi Walter! Thank you for the positive feedback. Adriana always puts our customers first, so I'm happy to see that you noticed! :-)"
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Amy Weir

September 21, 2021

5  out of  5
rating by Amy Weir
"This is such a great agency! Adriana responds to all my emails almost immediately and always addresses my concerns. Truly an asset to State Farm. Thanks Adriana, you’re the best! Lisa and the rest of her staff are also amazing and take great care of my policies!"
We responded:
"Thank you for the wonderful review, Amy! Adriana is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."
Profile photo of Sherylinn Hoang

Sherylinn Hoang

September 16, 2021

5  out of  5
rating by Sherylinn Hoang
"The team at Lisa Brennan - State Farm exceeds my expectations each and every time I end a phone call with any of their members. Everyone is so passionate and willing to go the extra mile to help address any questions or concerns. Excellent customer service is an understatement for this amazing team. They exemplify SUPIRIOR customer service."
We responded:
"You are a joy to work with Sherylinn! I know you are a busy mom, so we appreciate that you took the time to write a review. I'm glad the passion and great service was noticed, and we look forward to speaking with you again soon!"
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Lisa Halligan Reese

September 15, 2021

5  out of  5
rating by Lisa Halligan Reese
"The Lisa Brennan State Farm Agency provides excellent customer service. The team is knowledgeable about questions I have around my home insurance as well as my auto insurance. They always have a “ Customer First” attitude. You can’t go wrong working with Lisa Brennan and her team!"
We responded:
"Hey, thanks for the great review! We always enjoy working with you and your husband, so don't hesitate to reach out for any and all questions! That's why we're here. :-)"